About Us & FAQs
Strumpshaw, Tincleton & Giggleswick’s Marvellous Maps celebrate Britain’s very best bits, from ludicrous place names to spectacular scenery, and all manner of enjoyably random trivial delights in between.
Visit the home page to see our collection of paper wall maps and fold-out maps - great gifts for adventurers, outdoor enthusiasts, foodies, map aficionados and anyone whose walls could use a bit of livening up. Join our email list for the latest news and special offers.
Fancy joining the team? Take a look at our current open roles here.
The ST&G Guarantee
We may take immense and very childish enjoyment in rude-sounding place names, but we take your entertainment and satisfaction very seriously indeed, so the following come as standard:
Free standard UK shipping on orders of £30 and over
20% discount on orders of 2 or more maps (use code DROPANDGIMME20 on checkout)
Friendly, responsive customer service including hassle-free returns (except for framed products, which are made to order)
Support for good causes - every map bought raises funds for important environmental causes (see below), and if you’re fundraising for a charity, we’ll gladly donate maps as raffle prizes
Free booze - yes every month (or thereabouts) we send one lucky customer a bottle of fine English sparkling wine (join our mailing list to get involved)
We’re in business to help people discover and enjoy Britain’s best bits, and we fully recognise the connection between encouraging people to get outside more and the impact tourism has on the environment. We do our best to be a ‘good’ business, with a particular focus on minimising our environmental impact, although victory on that front can never be claimed, as there is always more to be done. We’re also proud to support two fantastic British environmental charities. Surfers Against Sewage and the John Muir Trust are close to our hearts, doing truly amazing work to protect the beautiful marine and mountain environments that we love and that we’re constantly telling people to visit and enjoy.
We’re also part of the 1% for the Planet movement. As members, we commit to giving at least 1% of our revenue to our chosen environmental causes, and being audited on an annual basis to substantiate that claim. That means every single Marvellous Map that you buy contributes in a small way to tackling major environmental issues. Find out more about these fantastic organisations…
+ HOW CAN I BUY ONE OF YOUR MAPS?
By going to our online shop.
+ WHAT IF I LIVE OUTSIDE OF THE UK?
That's your decision, and we wouldn't possibly comment on that, but rest assured we happily ship worldwide (except for our framed maps, where there may be limitations on where we can send - please contact us to discuss). If you live somewhere very exotic and are concerned about whether we can actually ship there, please ask.
+ DO ALL THE PLACES ON YOUR MAPS ACTUALLY EXIST? ARE YOU REALLY TELLING ME YOU'VE NOT MADE THEM UP?
Yes, all place names on our maps are 100% bona fide, genuine and authentic. You simply couldn't make some of them up.
+ HOW RUDE ARE THE PLACES ON YOUR FUNNY PLACE NAMES MAPS?
Every single place on our maps exist not only in reality, but also on government-approved mapping databases, and governments wouldn't endorse anything rude would they?
+ WHAT IS THIS ST&G GUARANTEE I KEEP SEEING?
Put simply it's our promise to be honest and treat you like we'd like to be treated (we like to be treated pretty damned well, by the way). If you look at the section just above these FAQs you can read all about it.
+ TALK ME THROUGH THE PAYMENT OPTIONS?
We accept all major credit cards, debit cards, Apple Pay and PayPal. Sadly Squarespace doesn't allow us to accept cash, bullion, works of art, payment in kind or other bizarre bartering options, but please feel free to lobby them. All payments are processed by the super-secure Stripe infrastructure.
+ WHAT ARE YOUR DELIVERY OPTIONS?
Delivery times differ according to the product, your location and stock levels. The following are our best estimates (if in doubt, please do get in touch):
UK: Standard (FREE on orders of £30 and over): 3 - 5 working days
UK: First Class: 2 - 3 working days
UK: Express before 12pm (tracked): Next working day (order by 2pm for next day delivery before 12pm)
International: Varies according to country, generally 5 - 10 working days
UK: Standard (FREE): 6 - 7 working days
Note: 'UK' here includes the Highlands and Islands, Scilly Isles and the Isle of Man. Does not include the Channel Islands.
+ DO YOU CHARGE VAT?
All prices include VAT where applicable. Our VAT registration number is 258 1114 20. If you have any questions please contact us
+ STRUMPSHAW, TINCLETON & GIGGLESWICK: ARE THOSE REALLY YOUR SURNAMES?
No, but wouldn't that be good?
+ FINE, BUT WHO ARE YOU, REALLY?
We are a small (tiny, in fact) business established in 2014 in Bath in the beautiful South West of England. The registered business is called Squeaky Wheels Limited, and further details can be found in the 'About Us' section of our terms and conditions.
+ HOW ARE THE PRODUCTS PACKAGED?
We hand package all our products with the utmost care to protect them on their journey to you. Every unframed order is sent in a super-thick cardboard tube (or super-thick cardboard envelope for the folded adventure map), and we don't include price or payment details, so there are no worries when giving our maps as a gift. Our framed maps are mollycoddled in bubble wrap and other things to provide all the protection they need.
+ HOW HAVE YOU RESEARCHED THE FUNNY PLACE NAMES MAPS AND WHAT FURTHER READING WOULD YOU RECOMMEND?
Further Reading - sounds like a very British place name. Well, in short, we research our maps through a combination of travelling, chuckling at lots of maps, and of course typing rude words into the internet. For further reading on British place names, there's a great book entitled A Dictionary of British Place Names by A. D. Mills (Oxford University Press, 2011). There you will find not only the origins and meanings of over 17,000 place names but also a strong bibliography, if that's what blows your hair back. Also of potential interest to the armchair adventurer is the wonderful The Meaning of Liff by Douglas Adams and John Lloyd (Pan Books, 1983) - a true classic. Look up Nempnett Thrubwell. For more info including place names from further afield, feel free to drop us a line.
+ I HAVE A QUESTION THAT ISN'T HERE, WHAT DO I DO?
Descend into blind panic. Or you could enjoy the pleasure of contacting us. Please get in touch by clicking on the bold and gold text you just read or the little envelope / speech bubble thingy at the bottom right of thre screen. We look forward to hearing from you!