Our Website & Your Privacy

 


This policy explains how we use any personal information we collect about you when you use our website or get in contact with us.

We are committed to protecting your information when you use our services or buy our products. To find out more about us and who we are, please look at the 'About Us' section of our terms and conditions webpage.

 

1. YOUR INFORMATION

We collect your information for the purpose of providing you with the products you purchase from us, for enhancing your online experience, and so we can better understand our customers and consumers in general.  This includes the information you give us or which is generated by you – including your use of this website and how you arrived at our website in the first place.  

We know that many of our customers like to communicate with their social networks while on our website – so we have the plugins and tools available to allow this.  This means social network companies may collect information on you from this site.  

2. YOUR CHOICES AND LEGAL RIGHTS

If you’ve previously indicated to us that you’d like to hear about our products, we may contact you by post, telephone, email or SMS. You can change your preferences / unsubscribe  at any time – or just send us an email. We’ll action your request as soon as we reasonably can.

You can ask us for a copy of your information or to correct the information we hold on you at any time.  These aren’t your only legal rights – you can find out more about them on the Information Commissoner’s Office website.  You can also control how some companies collect information about you when you use this site:

  • Our web analytics provider
  • Social networking sites
  • Third party ad companies

3. THE SECURITY OF YOUR INFORMATION

We take every effort to minimise the risk of a data breach occurring. In the event that a breach does occur, we will take appropriate steps to notify you if you are adversely affected and will try our best to minimise the impact. We are registered with the UK Information Commissioner under the ref. ZA086360

4. SHARING YOUR INFORMATION

We share your information with:

  • Companies who work on our behalf
  • Government, law enforcement agencies, the courts and regulatory bodies when legally obliged to

5. THE USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

We, and the companies who work on our behalf, use cookies and other tracking technologies on this website.

6. KEEPING YOUR INFORMATION

We will only keep information about you for as long as we need to and we take steps to ensure that any companies that process your information on our behalf do the same.

7. CHANGES TO THIS PRIVACY POLICY

We keep our privacy policy under regular review and will post any updated policy on our website.  

8. CONTACT US

If you have a question, complaint or query with regards to how we use your information, please contact us and we will do our best to resolve it as soon as possible.  

Cookies & Privacy

What is a Cookie?

A cookie is a small file which is placed on your computer's hard drive. The file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

How We Use Cookies

We use e-commerce cookies to remember the contents of your shopping cart if you decide to leave us and return later. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our website.